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Booking Guide

Your next room is five steps away

From browsing verified listings to getting your booking confirmed — here's exactly how it works on UrbanTenants, start to finish.

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Browse available rooms

Explore PGs, rooms, and flats filtered by your preferred location and budget. Tap "View Details" on any listing to learn more about the property.

Browsing the UrbanTenants homepage
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Review property details

Check the monthly rent, security deposit, amenities, room type, furnishing, and owner verification before making your booking decision.

Property detail page
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Pay the booking amount

Use the provided UPI ID or QR code to complete your booking payment securely through PhonePe, Google Pay, Paytm, or any UPI app.

UPI payment screen
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Fill the booking form

Enter your name, email, phone number, check-in date, transaction ID, and upload your payment screenshot to confirm the booking request.

Booking confirmation form
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Booking submitted successfully

Once submitted, your booking enters verification. Track its status anytime from the My Booking section.

Booking submitted
Why UrbanTenants

Booking made simple

Verified listings

Every property is checked for quality before it goes live.

Transparent pricing

No hidden charges at any step of your booking.

Secure payments

UPI-based booking that's fast and protected.

Live tracking

Follow your booking status anytime, in real time.

Good to know

Frequently asked questions

How long does verification take?

Verification time depends on how quickly the property owner responds — most are confirmed within a day.

Can I contact the owner before booking?

Yes — use the WhatsApp button on the property page to message the owner directly.

Where can I track my booking?

Visit the My Booking section after logging in to see live status updates.

What payment methods are accepted?

You can pay using any UPI app — PhonePe, Google Pay, Paytm, or by scanning the QR code shown at checkout.

Is the booking amount refundable if I cancel?

Refund policies vary by property owner. Check the cancellation terms on the property page, or message the owner on WhatsApp before booking.

What happens after I submit the booking form?

Your payment screenshot and details are sent to the owner for verification. Once approved, you'll get a confirmation and the booking status updates to "Confirmed" in My Booking.

Do I need to create an account to book a room?

Yes, a quick sign-up is required so you can track your booking status and receive updates from the owner.

What if my booking is rejected?

If an owner rejects a booking, your amount is refunded as per their policy and you're free to book another listing right away.

Ready to find your next home?

Start browsing rooms and submit your booking today.

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